Our customer care–
a breath of fresh air
At Scentfinity, we’re laser-focused on your satisfaction.
It all began when founder and CEO Eli Tenenbaum noticed a disheartening trend in the commercial scenting industry. Clients got locked into never-ending contracts and were left to deal with maintenance issues while the scent provider simply shipped out refill cartridges or fragrance oils.
Eli established Scentfinity, implementing a novel approach to customer service in the industry. Scentfinity is committed to going the extra mile to fulfill your unique requirements. With flexible solutions and efficient maintenance, you can rest assured that your scent system is well-managed and always working optimally.
Quality at every touchpoint
Scentfinity is passionate about helping you create a unique, memorable atmosphere in your space. Our cutting-edge scent systems and premium, IFRA-approved scents are used in luxury hotels, high-end banquet halls, and big-name retail stores nationwide.
We take pride in our superior level of service and scent quality. It’s why hundreds of businesses trust us as their dependable, responsive partner for all their scenting needs.
Scentfinity is also the premier scent provider in the residential sector. We love helping our customers upgrade the ambiance in their homes with safe, compact scent solutions. Let us make your air beautiful for you!
Helping you harness the unique power of scent
Smell is the strongest of our senses and deeply affects our memory and emotions. Scentfinity is here to help you tap into opportunities and solve environmental challenges using the power of scent. Whether you’re seeking to make your space more attractive, evoke a specific feeling, influence buyer decisions, increase dwell time, or tackle an odor, Scentfinity’s outstanding scent solutions will help you do just that.
Our unwavering values
Surpass expectations
We constantly overdeliver and accommodate every request. We invest time, energy, and resources to discover new solutions and address each customer’s unique needs.
Cultivate connections
We foster an ongoing relationship to ensure your long-term success. We connect with members of your team to uncover any possible issues and ensure each system is performing optimally.
Earn
trust
We strive to earn your trust every day. Our solutions give you the most value for your dollar and the highest ROI. Our remarkable efficiency and top-quality oils ensure a superior operation.